REPUTATION MANAGEMENT

We make it easy to monitor and grow customer reviews so you can boost your search visibility!

Reputation Management

Reputation Management for Small and Medium Businesses

Digital Media Pal offers quality online reputation management services that let you build and maintain a good image for prospective and existing customers. We help you understand how your customers perceive your brand and from these data, we formulate a strategy that lets you gain credibility and customer loyalty.

Small and medium businesses benefit the most from a good reputation. By building and maintaining a good reputation early on, your customers will come to associate your brand with quality and excellent service for years to come.

Online Reviews are Vital To Your Reputation

As today’s consumers become more discerning, more shoppers are turning to reviews when choosing which products and services to purchase. In fact, a survey by Brightlocal says 90% of shoppers consult online reviews before visiting a business, and 88% say they trust online reviews as much as they do personal recommendations.

Six Reasons Why you Should Have a Reputation Manager Service

MAXIMIZE POSITIVE FEEDBACK

Not only should you respond to negative reviews, but positive reviews as well. A service will allow you to leverage your positive reviews by way of strategically placing positive reviews (via widgets) that you can share on social media or on your website. 

MINIMIZES NEGATIVE FEEDBACK

Bad reviews can destroy your reputation online. You DON'T want that. Having a reputation management service will allow you to address these types of reviews and if done correctly, you can eliminate negative reviews going forward.

SHOWCASE POSITIVE REVIEWS

Display reviews in style with responsive, customizable widgets. These 'widgets' can be placed on your website or strategically promoted via social media. Leverage the benefits of your positive reviews which are the online equivalent of a 'personal referral'. You'll be amazed on how effective this is.

 

GET REVIEW ALERTS

Our software Reputation Manager dashboard review Inbox lets you see all your reviews across every location in a single, easy-to-manage feed. Speed is of the essence when it comes to dealing with negative feedback.

ONLINE PRESENCE

A reputation management service will assist your business/brand to have a presence online via online directory listings. Online directories are a great way to help businesses increase their internet traffic and improve recognition. Most business don't have the time to research and set these up on their own.

REVIEW TRACKING

Find out what your customers are saying online in an organized fashion. Internet reviews are public and viewable by ANYONE who is a potential customer. A reputation management service will allow you be alerted on all negative as well as positive reviews so you are 'in the know' immediately.

Frequently Asked Questions

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